Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career. 

Our Benefits

• Competitive rates
• Salary packaging benefits up to $18,550
• School holidays childcare assistance
• Continued superannuation contribution for employees who are on paid on unpaid parental leave
• Health and wellbeing programs and more! 

• Ongoing training and development to keep your skills growing.
• Access to our Employee Assistance Program

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

The Role

To provide a high level of pre and post-enrolment services to meet ALTI’s enrolment targets and deliver high-quality student support to ensure student’s study journey is successfully completed within the agreed timeframe. Further, this position provides the necessary support to the Student Services Manager and ALTI’s internal and external clients under the guidance of the Student Services Coordinator. This is a Full-Time role based in Rivervale at Amana Living Training Institute. 

Key responsibilities:

• Provide excellent customer service, advice and support to students regarding Amana Living Training Institute services
• Provide support to students from the start of their learning journey to the
• Successful completion of their respective qualifications/skill sets
• Respond to inbound student enquires via phone, email, and in person
• Responding to student enquires and provide direct support to those who require assistance
• Ensure students have required information and paperwork at enrolment
• Enrol students into chosen course of study
• Book training courses/ schedules for individual students
• Maintain students’ file (both soft copy and hard copy)
• Facilitate Pre-qualification information sessions
• Maintain client confidentiality at all times
• Other duties as directed by your Manager

About you

You would have proven ability in MS office. Demonstrated experience and understanding of working within the current Standards for Registered Training Organisations. High-level interpersonal, written, and verbal communication skills.

Essential Criteria:

• Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies
• Ability to obtain a National Police Clearance (within 6-months validity)
• Successful completion of pre-employment form and reference checks
• Working With Children Check
• Current drivers’ licence & Vehicle

How to apply

If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.