Are you a spirited leader with a heart for aged care? Do you believe that every day is an opportunity to make a difference in the lives of older people in our community? If so, we want you to bring the joy and enthusiasm to our team as our next Service Manager!

We’re not just about care but about creating vibrant communities where our residents can thrive! We believe in joy, connection, and making every moment count. Join us as we elevate the standard of aged care with fun, laughter, and genuine compassion!

Why You’ll Love Working with Us:

• Competitive Salary & Salary Packaging benefits up to $18,550
• Provision of a family home in close proximity to the care centre and all the facilities that Kalgoorlie has to offer!
• Kilometres paid to travel from Perth
• School holiday child care assistance
• A lively, inclusive atmosphere where your ideas are celebrated and innovation is encourage
• Be part of a team that genuinely cares about making a positive impact every day!
• An equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees—because every voice matters!

Why Kalgoorlie? As abundant in history as it is in gold, the city features an impressive collection of heritage buildings, including the remarkable Kalgoorlie and Boulder Town Halls. It offers a glimpse into Australian history, culture, and natural beauty making the town a beautiful and serene place to call home!

The Role 

• Leading the clinical team; ensuring the care provided for residents meets & exceeds the organisation’s clinical care standards
• Responsible for monitoring, managing, and reporting of clinical KPIs, ensuring proactive and timely action is taken to identify and mitigate risks
• Responsible for monitoring and managing financial KPIs ensuring targets are achieved and action is taken to identify and mitigate risks
• Ensure audits are undertaken in accordance with planned schedules and all operations comply with organisational policy and procedures which meet statutory and regulatory requirements
• Contributes to the preparation of the facility’s operating budget and manages operations effectively to remain within budgets
• Coordinate and lead regular resident and relative meetings
• Provide regular updates and monitoring of the facility’s plan for continuous improvement
• Developing and maintaining close community relationships with key local stakeholders such as local hospitals, general practitioners, emergency management committees and other government/non-government entities.
• Ensure staffing rosters adequately support the site, communicating and working with HR in the recruitment, onboarding and retention of a valued and skilled workforce.
• Conduct regular staff performance reviews, address performance gaps and initiate improvement plans in collaboration with HR
• Provide after-hours / on call support, escalating incidents where appropriate to the Operations Manager/General Manager of Residential Care

What You’ll Bring:

• Extensive facility management experience in an Aged Care environment
• Bachelor of Nursing or equivalent tertiary qualification
• Sound knowledge and previous experience working with people living with dementia
• Proven leadership and people management skills
• Excellent change management skills with a proven record of leading and implementing significant strategic and operational change
• Demonstrated ability to manage finances and operate within budgetary requirements
• Strong communication and interpersonal skills
• Advanced computer skills, including the Microsoft Office Suite

Essential Criteria:

• Registered Nurse with current APHRA Registration without restrictions
• National Police Clearance Certificate (no older than 6 months) or NDIS (Worker’s Screening) Check
• Proof of current influenza and Covid-19 vaccinations as per Amana Living policies
• Driver’s Licence
• Successful completion of pre-employment medical form and reference check
• Successful completion of Key personnel check & Bankruptcy check

If this sound like you, please apply online with a current resume and cover letter. Ideally this role will start at the End of November 2024.