Jobs

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career. 

Our Benefits

• Competitive rates
• Salary packaging benefits up to $18,550
• School holidays childcare assistance
• Continued superannuation contribution for employees who are on paid on unpaid parental leave
• Health and wellbeing programs and more! 

• Ongoing training and development to keep your skills growing.
• Access to our Employee Assistance Program

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

The Role

The purpose and objective of this position is to project a professional image for Amana Living Corporate Office, offering welcoming and helpful reception and information services to visitors, tenants, and staff in the building.

KEY DUTIES AND RESPONSIBILITIES

Reception Duties

• Welcome tenants, visitors, staff, and contractors, providing necessary guidance.
•  Always maintain a polished and professional appearance.
• Manage the booking system for visitor parking coordination.
• Demonstrate efficiency and professionalism in all reception-related tasks.
• Manage multiple tasks and priorities effectively

Phone Management

• Answer all incoming calls and take messages promptly.
•  Return missed calls within two hours

Confidentiality

• Exercise discretion and confidentiality at the corporate reception.
• Prioritize the protection of confidential information.
•  Adhere to company policies and procedures.
•  Uphold high standards of ethics, integrity, and confidentiality

Requisitions and Invoicing

• Raising requisitions against quotes/invoices, follow through to goods received.

Workplace Health and Safety

•  Conduct comprehensive Corporate Office new starter walk-arounds and fulfil safety roles.
• Address ad-hoc WHS tasks and if required assist proper sign-in/out procedures for visitors and contractors.

• Perform weekly inspections of the archive room for safety issues.

Records Management

• Manage inbound emails and facsimiles efficiently
• Distribute emails to the appropriate recipients or departments.
• Maintain electronic filing systems for easy retrieval of documents.

Outbound Courier Management

• Coordinate outbound courier services for sending packages and documents.
• Prepare shipping labels and documentation accurately

Building and Facilities Support

•  Conduct comprehensive Corporate Office new starter walk-arounds and fulfil safety roles.

• Hold keys for temporary access by authorised maintenance contractors and visitors.
•  Report faults and incidents to the property helpdesk / strata

About you

• Demonstrated ability to communicate effectively with a diverse range of individuals, both verbally and in writing.
• Proficiency in conveying information clearly and professionally.
• Proven capability to handle multiple tasks simultaneously while maintaining attention to detail.
• Strong organizational skills, including the ability to prioritize and manage time effectively.
• A track record of providing exceptional customer service, with a focus on creating a positive and
• welcoming experience for visitors and callers.
• Competency in using office equipment, including phones, printers, and intermediate computer applications (e.g., Microsoft Office Suite, Account Reconciliation Manager (ARM)).
• Ability to exercise discretion, especially in handling sensitive information at the corporate reception.
• Understanding and commitment to maintaining confidentiality in all interactions.

Essential Criteria:

• Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies
• Ability to obtain a National Police Clearance (within 6-months validity)
• Successful completion of pre-employment form and reference checks

How to apply

If you are interested in this role and meet the essential criteria, please click the "apply now" button with your resume and cover letter. For the full job description, please click on the link below.

Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.