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Residential Care

Property Helpdesk Administrator

Apply now Job no: 495246
Work type: Full time
Location: Perth CBD, Inner & Western Suburbs
Categories: Property & Projects, Administration Assistant


Amana Living is one of Western Australia's largest not-for-profit providers of transition, aged and community care. We are proud of our reputation as a trusted, multi-award-winning provider, driven by a firm belief that the second half of life is for living. We offer a broad range of services, including residential care facilities, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. 


Reporting to the Facilities Manager, the successful candidate will join a close-knit, supportive team and be responsible for the administration of the property information management system. You will ensure that all correspondence and maintenance requests are attended to in an efficient manner. In addition, liaising with a wide range of internal and external stakeholders including:

  • Residential Care and Village Managers
  • Maintenance Officers
  • Nurses and Carers
  • Clients and Residents
  • External Service Providers

Key responsibilities:

  • Provide front line support to the Property team, responding to requests via phone and email
  • Coordinate maintenance requests from sites, assigning tasks to contractors, and assessing the priority of works
  • Coordinate the progress of Planned Maintenance across sites whilst liaising with the contractors and site staff
  • Update the status of jobs in the system, following up outstanding jobs
  • Run reports as requested
  • Process incoming invoices to check completion of works
  • Assist and support the Maintenance Team with administration


You will have a strong administrative background with an ability to manage multiple tasks and maintain a high level of customer service.

Essential Criteria:

  • Knowledge of property maintenance and/ or management
  • Superior organisational and time management skills
  • Collaborative approach with a passion to work with a close-knit team.
  • Strong problem-solving ability with high attention to detail
  • Valid Police Clearance no older than 6 months (or ability to obtain at interview stage)
  • Evidence of Flu (2022) and Covid Vaccinations (including Booster if eligible)


Working for Amana Living not only offers you a fulfilling career, we also offer industry leading pay rates and a range of other benefits:

  • Employment with a leading aged care provider in a growing sector
  • Attractive rates of pay and the ability to salary package up to $18,550 per annum
  • Discounted private health insurance with HBF and Medibank

Advertised: W. Australia Standard Time
Applications close:
Position Description

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